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Privacy Policy

We care about your personal data. Below you will find all information about what data we collect, for what purpose and how you can manage your rights.

Details

What to know before your visit

See what the visit looks like, what is worth bringing and when it is better to start with an eye exam. We have gathered the key information in one place.

01

Data Controller

The controller of your personal data is Vide-Optyk, based in Wrocław, at ul. Władysława Łokietka 14, 50-243 Wrocław (Łokietka Salon) and ul. Żelazna 48, 53-428 Wrocław (Żelazna Salon).

For all matters related to personal data protection, you can contact us by email: salon@vide-optyk.pl or by phone at the numbers provided in the Contact section.

02

What Data We Collect and Why

Data provided in the contact form (name, email address, phone number, message content) is processed solely for the purpose of responding to your inquiry - the legal basis is Art. 6(1)(f) GDPR (legitimate interest of the controller).

Data provided when booking an appointment (first name, last name, phone number, email address) is processed for the performance of the contract for optical services - the legal basis is Art. 6(1)(b) GDPR.

Website cookies and analytics data are collected to improve service quality and analyze traffic - only with your consent (Art. 6(1)(a) GDPR).

03

How Long We Store Data

Contact form data is stored for the time necessary to handle the matter, and then for 12 months as protection against claims.

Appointment-related data is stored for the duration of cooperation and 5 years after its completion, in accordance with tax and accounting regulations.

04

Your Rights

You have the right to: access your data, rectify data, erase data (right to be forgotten), restrict processing, data portability and to object to processing.

If you believe that the processing of your data violates regulations, you have the right to lodge a complaint with the President of the Personal Data Protection Office (Poland).

To exercise your rights, send a message to salon@vide-optyk.pl. We will respond within 30 days.

05

Cookies and Analytics

The vide-optyk.pl website uses cookies to keep the site working properly, remember your preferences and analyse visit statistics.

Essential cookies remember, among other things, your choice in the cookie banner and work without consent. Analytics cookies (Google Analytics 4, provider: Google Ireland Limited) and marketing cookies (Meta Pixel, provider: Meta Platforms Ireland Limited, if enabled) are only activated after you consent in the banner. These providers may transfer data to the USA on the basis of the European Commission's decision on the EU-US Data Privacy Framework.

You can change or withdraw your consent at any time by clicking "Cookie settings" in the site footer. You can also change cookie settings in your browser. Disabling cookies may affect some site features.

Next step

Questions about your data?

Write to us - we will answer any question regarding the processing of your personal data.

Contact us

Take care of your eyesight today

Pick the salon that suits you - Łokietka 14 or Żelazna 48 - and book a visit. You'll see the difference.